Sonorch · ticket
- Service
- Balayage + gloss · 90 min
- Stylist
- Maya R.
- When
- Thu · 2:30 pm
- Deposit
- $25.00 · paid by link
Est. total$185.00
Writing to POSBooked ✓
AI receptionist · AI voice agents · POS: The voice of every business.
Lumoras orchestrates AI voice and point of sale into one system: an AI receptionist and AI voice agents purpose-built for every industry, from bookings to retail orders, on a POS that runs any service business.
Book a demo
Call the live demo941-430-4049
Industry
Voice orb · Salon
Inbound · 24/7
First ring
Call complete
Returning client · Jess M.
(941) ••• 0172 · Main St
- Caller00:02
Hi, can I get a balayage with Maya sometime Thursday?
- Lumoras00:06
Hi Jess, welcome back. Maya has 2:30 Thursday for a 90-minute balayage. Want a gloss with that?
- Caller00:15
Yes, add the gloss. 2:30 works.
- Lumoras00:19
Done. There's a $25 deposit to hold it. I'm texting you a secure link now.
- Caller00:41
Paid. Thank you!
- Lumoras00:44
You're booked for Thursday at 2:30 with Maya. See you then.
Agent actionsRecognized regularChecked live calendarDeposit via processor
Pick an industry, or call the live demo line any hour: 941-430-4049Names, numbers and prices in this demo are illustrative.
One platform, five instruments
Played separately or as one score.
Voice 01
AI receptionists that answer, book and take orders.
POS 02
Appointments or tickets, payments, staff, inventory.
Text 03
Confirmations, reminders and tracking links by text.
Orchestrator 04
One console conducting every call, sale and order.
Growth 05
Agentic marketing: found in search, named by AI assistants.
01 Platform
One conductor for every sound your business makes.
Phone calls, the front counter, the checkout and the orders on their way to customers. Lumoras runs them as one system, so every part knows what the others just did.
Lumoras Voice
Answers on the first ring. At 2 AM, too.
A voice agent that knows your services, your menu, your prices and your policies. It recognizes regulars by phone number, checks live availability and books before the caller hangs up.
- Coverage
- 24/7, every line
- Hand-off
- Warm transfer to staff
- Follow-up
- Win-back texts, owner-approved
Live calendar
Bookings land on the real calendar.
MonTueWedThuFriCutColorGlossBrowsCutCutManiColorCutOpen 2:302:30 · MayaLashFacialCut
No double-booking. No callback list. Deposit captured.
Multilingual
Speaks your callers' language.
- English
- Español
- Français
- Tiếng Việt
- Português
Lumoras POS
A POS that runs any service business.
- Chair 3 · Cut + color$142.00Tip split 60/40 · Paid
- Table 12 · 4-top$186.40Split check ×2 · Paid
- Bay 2 · 60k service$389.00Parts reserved · Open
Retail orders
“Where's my order?” Answered.
- Ordered
- Shipped
- Out today
- Delivered
Tracking link texted while the caller is on the line.
Orchestrator
Every location, live in one console.
02 AI voice verticals
Agents that already speak the trade.
A balayage versus a gloss. A 4-top at 7:30. A 60,000-mile service. Each Lumoras AI voice agent is purpose-built for its industry, then tuned to your business on day one.
Salons & spas
Books a 90-minute balayage with Maya on Thursday and takes the $25 deposit.
SonorchRestaurants
Takes a pickup order for two birria tacos and an horchata, ready at 6:40.
SeasonXRetail & e-commerce
Finds order 20814, confirms it is out for delivery by 8 pm and texts the tracking link.
Lumoras VoiceMedical & dental clinics
Moves a cleaning to next Tuesday and sends the new-patient forms.
Lumoras VoiceMed spas
Screens a first-time injectables caller, books the consult and holds it with a deposit.
SonorchAuto service
Quotes the 60,000-mile service and holds the 8:00 drop-off bay.
Lumoras VoiceHome services
Triages a no-heat call, books the after-hours tech, texts the ETA.
Lumoras VoiceFitness & wellness
Fills the last spot in the 6 am reformer class from the waitlist and confirms by text.
Lumoras VoiceHotels & hospitality
Confirms a late check-in, books a Saturday spa slot and notes the anniversary.
Lumoras VoiceVeterinary & pet grooming
Books a full groom for a 70-pound doodle and flags the rabies record that is due.
Lumoras VoiceProfessional services
Qualifies a new estate-planning inquiry and books a 30-minute intake with the right partner.
Lumoras VoiceProperty management
Logs a leaking water heater in 4B, dispatches the on-call plumber and updates the resident.
Lumoras Voice03 Product family
Built on one core. Named for the room it serves.
Sonorch for salons and spas. SeasonX for restaurants. KitchenSpot for the diners looking for them. Every one runs on Lumoras POS and Voice.
Sonorch
sonorch.ai · salons, barbers, spas, nail, lash, med spaEvery call answered. Every chair filled. Every table sat.
POS and AI receptionist in one. Sonorch answers every call, books and reschedules, takes deposits and enforces no-show policies, rebooks regulars and checks out at the chair. Staff apps with no shared logins, commission and tip splits, and a waitlist that refills cancellations.
- 2 AM online booking
- Two-way text reminders
- Walk-in check-in kiosk
- Waitlist refills cancellations
- Commission & tip splits
- Review responses
- Payroll-ready reports
98%+of calls answered
70%fewer missed calls
100%of bookings on the live calendar
10+hours returned to the owner each week
Results published by Sonorch at sonorch.ai.
Free tier for cash and gift cards. POS plans from $99/month for up to 5 staff, setup included, AI receptionist with unlimited calls.
Visit sonorch.aiSeasonX
seasonx.ai · restaurantsThe dinner rush answers its own phone. AI receptionist and point of sale for restaurants. Takes reservations and phone orders with party size, allergies and notes like birthdays, and only offers times you can seat.
- Live floor view
- Kitchen display
- Split checks
- Offline mode
Kitchen · Table 12Course 2 · 08:42
2× Short rib, medium1× Charred broccolinino peanuts1× PappardelleTickets turn red at ten minutes.
Visit seasonx.ai Call the restaurant demo 941-246-0048KitchenSpot
kitchenspot.ai · diner discoveryEvery restaurant in town, its full menu, dish-by-dish ratings and reviews from verified diners, and pickup ordering in a few taps.
- Sarasota
- Tampa
- Orlando
- Miami
KitchenSpot orderSeasonX ticketKitchen display
Connects to SeasonX.
Visit kitchenspot.aiLumoras POS
The same core, configured for clinics, dental, auto, home services, fitness, pet grooming, tutoring and repair. Appointments or tickets, payments, staff, inventory, multi-location.
Lumoras Voice
The AI receptionist that plugs into Lumoras POS or the system you already run. Same customers, same calendar, same menu.
Lumoras Voice for retail
Order support for retail and e-commerce: order status, tracking, cancellations, changes, returns and exchanges, answered by phone.
04 POS first, voice anytime
Start with the POS. Add voice whenever you're ready.
Voice is a switch, not a migration. Run the counter on Lumoras POS, a point of sale built for small businesses and multi-location brands alike. Turn voice on day one or a year later: it picks up the same customers, the same calendar and the same menu you already run.
Lumoras VoiceOff · POS onlyOn · answering every call
- No re-entry. Services, prices, staff and policies are already there.
- Every call, transcript and booking sits on the customer record.
- Switch it off for a holiday, back on Monday. Nothing to rebuild.
Which product is right for you? What an AI receptionist costs
Maya · ColorTheo · CutsAna · Nails
Root touch-up10:00 · K. Lee
Open
Toner1:00 · R. Diaz
Open
Cut10:30
Open
Cut + beard12:00 · J. Park
Cut1:30
Open
Kids cut ×23:00
Gel mani10:00 · S. Wu
Open
Acrylic fill1:00 · M. Ortiz
Mani2:30
- Bookings today
- 9
- Calls answered
- Front desk
- Open slots
- 5
05 Lumoras Voice · Retail
Every order question, answered on the first ring.
Where is it? Can I cancel? Can I get a large instead? Shoppers call about orders they already placed. The voice agent verifies the caller, checks the order and shipping status in your systems and handles the request by your rules, at any hour.
Handling “Where is my order?” calls Returns and exchanges by phone
Online order · #20814$68.00
Linen camp shirt · M · Sand
- Ordered
- Packed
- Shipped
- Out for delivery
- Delivered
Arriving today by 8 pm
Caller
“I ordered a linen shirt last week. Has it shipped?”
Lumoras Voice
“It shipped Tuesday and it's out for delivery today, by 8 pm. I've texted you the tracking link.”
Tracking link texted
Caller verified · order number + zip
Connected to your order and shipping systems
Where's my order?
Verifies the caller with an order number plus email, phone or zip, then reads back the status and delivery date in plain language.
Tracking by text
The tracking link lands in a text or email while the shopper is still on the line, so nobody has to dig for a confirmation.
Cancellations
Cancels inside the window you set, before an order is packed, and sends the refund back to the original payment.
Order changes
Size, color, shipping address or shipping speed, changed while the order can still change, with a confirmation sent.
Returns and exchanges
Checks the item against your return policy, sends the prepaid label and starts the exchange or refund.
Hands off with context
Lost parcels, damaged items and anything outside your rules go to your team with the order and the transcript attached.
06 Enterprise
From the first location to the five-hundredth.
Lumoras is built for operators who run many front desks at once: brand standards everywhere, local control where it belongs, and the controls your security team will ask about first.
- Multi-location
- Every store, clinic or kitchen in one console. Roll up revenue, calls and orders by region, brand or location, then drill into a single front desk.
- SSO & SCIM
- SAML and OIDC single sign-on with your identity provider. SCIM provisions staff on their first day and removes access the moment they leave.
- Role-based access
- Owners, regional managers, front desk and staff each see exactly what their role needs, scoped down to the location and the report.
- Audit logs
- Every refund, schedule change, voice-agent setting and permission edit is recorded with who, what and when. Exportable for your reviews.
- Open API & webhooks
- REST API and signed webhooks for calls, bookings, orders and payments, such as
call.completedandbooking.created. Stream events to your warehouse, CRM or BI stack. - Card data stays with the processor
- Payments are tokenized by the payment processor. Lumoras never stores card numbers, including the deposits a voice agent collects over the phone.
- Dedicated onboarding
- A named team maps your services, menus, policies and stores, migrates your data and stays with you through go-live at every location.
- 24/7 answering
- Voice agents pick up on the first ring around the clock, in multiple languages, and escalate to a person by your rules when it matters.
07 How it works
Live in four movements.
Most single-location businesses go live in days. Multi-location rollouts follow a plan your onboarding team builds with you.
Connect
Bring your POS data, calendar, menu or service list, or start fresh on Lumoras POS.
- Services
- Menu
- Staff
- Customers
Tune
Set the voice, greeting, policies, hours and escalation rules, down to what can be canceled, changed or returned.
- Greeting
- Deposits
- Returns
- Hand-off
Go live
Forward your number. Your existing line keeps ringing, now answered, day and night.
- Call forwarding
- After hours
Orchestrate
Every call, sale and order in one console, with live analytics across every location.
- Transcripts
- Revenue
- Orders
08 Book a demo
Give your business one voice.
See Lumoras run your calls, your counter and your stores as one system. We'll tailor the demo to your industry and your locations.
Can't wait? Call the live demo at 941-430-4049 and talk to a Lumoras agent right now.