About us

We build the system behind every call, sale and order.

Lumoras LLC makes AI voice and point of sale that work as one system. The phone, the front counter, the checkout and the orders on their way to customers, run from the same calendar, the same menu and the same customer record.

One business day, four moments

  1. 6:52 AM · Tuesday

    A call answered

    A homeowner wakes up to a cold house and calls the HVAC company before the office opens. The voice agent picks up on the first ring, asks the right questions about the furnace, books the first open slot and texts the arrival window.

  2. 11:10 AM · Tuesday

    A booking made

    A patient calls the dental office to move a cleaning while the front desk is checking someone in. The cleaning moves to next Tuesday at 9:00, the new-patient forms go out by text, and the desk never had to pick up the phone.

  3. 7:38 PM · Tuesday

    A sale rung up

    A table of six asks to split the check by item at a busy restaurant. The server splits it in a few taps, each guest gets a tip prompt, and a pickup order taken by phone a minute earlier is already in the same kitchen queue.

  4. 8:15 PM · Tuesday

    A customer brought back

    A salon client called last week, asked about color and never booked. The owner reads a drafted follow-up text, approves it from her phone, and by the time she locks up the client has replied and booked Thursday with her usual stylist.

Most service businesses run on a patchwork. One tool for the calendar, another for payments, a voicemail box nobody checks after six, and an order inbox that fills up overnight. Every gap between those pieces is a missed call, a double booking or a customer who quietly goes elsewhere. Lumoras closes those gaps. We build one system that answers the phone, books the visit, rings up the sale and answers the question about yesterday's order, so the people who run the business can spend their time on the customers standing in front of them.

What we build

Lumoras POS

A point of sale for any service business. The same core that runs salons and restaurants, configured for clinics, auto shops, home services, studios and repair shops.

  • Appointments or tickets, with waitlists that refill cancellations
  • Payments at the chair, the table or the counter
  • Staff apps, commissions and tip splits
  • Inventory and multi-location reporting

Lumoras Voice

An AI receptionist that already knows the vocabulary of your trade. It plugs into Lumoras POS or the system you use now, and you can switch it on whenever you are ready.

  • Answers on the first ring, day and night
  • Books into your live calendar and takes orders and deposits
  • Follows callers into their language
  • Warm transfer to a person with the context already said

Retail order support

Lumoras Voice for retail and online stores. It answers the calls shoppers make about orders they already placed, using your store's order and shipping systems and your own policies.

  • Order status and delivery dates, after verifying the caller
  • Tracking links by text or email
  • Cancellations and changes before an order ships
  • Returns and exchanges by your return policy

The product family

Sonorch

POS and AI receptionist for salons, barbers, spas, nail and lash studios and med spas. Answers every call, books and reschedules, handles deposits and no-show policies, and checks out at the chair.

Visit sonorch.ai

SeasonX

AI receptionist and point of sale for restaurants, from full-service dining to cafés, taprooms and takeout kitchens. Takes reservations and phone orders, runs the floor, and sends tickets to a built-in kitchen display.

Visit seasonx.ai

KitchenSpot

Restaurant discovery for diners. Every restaurant in town, its full menu, dish-by-dish ratings from verified diners, and pickup ordering that connects to SeasonX.

Visit kitchenspot.ai

How we work

  1. 01

    Your calendar is the source of truth

    The voice agent only offers times you can actually take, prices you actually charge and dishes you actually serve. It reads from your real calendar, menu and service list, so what callers hear matches what happens when they arrive.

  2. 02

    A person when it matters

    Some calls need judgment, care or a decision only you can make. Those go to a person through a warm transfer, with a summary of what was already said, so nobody has to repeat themselves.

  3. 03

    You approve what we send

    Follow-up texts and win-back messages are drafted for you and wait for your approval. Nothing goes out to your customers in your name until you say so.

  4. 04

    Card data stays with the processor

    Card payments are handled by the payment processor. Lumoras never stores card numbers, which keeps your customers' cards out of your systems and ours.

  5. 05

    Start with the POS, add voice whenever

    Run the POS on its own for as long as you like. Turn on the AI receptionist on day one or a year later, with the same customers, calendar and menu, and nothing to migrate.

  6. 06

    Built for the trade

    Our voice agents already know a balayage from a gloss, a 4-top at 7:30 from a pickup order, and a 60,000-mile service from an oil change. Each product is built around how its industry actually talks and works.

Hear it on your own business.

Tell us how you take calls, bookings and payments today, and we will show you how Lumoras fits around it. Start with the POS, add voice when you are ready, and bring every location into one system.