Knowledge base

How the phone, the counter and the store floor actually work.

In-depth guides to AI receptionists, voice AI and retail order calls. What they do, how they work, what they cost, and how to set them up without disrupting your week.

Guides
6
Minutes of reading
44
Last updated

Start here

AI receptionists · 8 min read

What Is an AI Receptionist? How It Works and What It Costs

An AI receptionist answers every call, books appointments and takes orders. See how it works, where it falls short and how the pricing models compare.

Read the guide

Key points

  • An AI receptionist answers your business line with a voice agent that can book, reschedule, take orders and hand calls to staff.
  • It works best on repeatable calls tied to a live calendar or menu, and it needs clear rules for anything it should not decide.
  • Compare vendors on the full monthly cost of your call volume, how deeply the agent connects to your systems and how it hands calls to people.

Browse by topic

01

AI receptionists

What an AI receptionist does, how it books, and what it costs to run.

02

Voice AI

How voice agents hear, understand and answer callers in real time.

03

AI call centers

Handling call volume across many locations with AI and people together.

04

Phone lines

Numbers, forwarding and routing, so every call lands somewhere useful.

05

Missed calls

Why calls go unanswered and how to stop losing the business behind them.

06

Retail orders

Order status, cancellations, changes and returns, answered by phone.

07

Point of sale

Choosing a POS, taking payment, and keeping the catalog, staff and takings straight.

Guide coming soon

08

POS and voice together

What changes when the phone and the till are one system instead of two.

Guide coming soon

Need a quick answer instead?

Hear it answer your phone.

Call the live demo line and talk to the AI receptionist yourself, or book a walkthrough of voice and POS for your locations.